Shipping & returns

Delivery

Tracked standard delivery within Australia is A$10. Express delivery is A$15.

Ready-to-ship pieces dispatch within 2-3 business days. Made-to-order pieces dispatch within 10 business days.

Change-of-mind returns

You may return an unworn jewellery piece in its original condition within 14 days of delivery. Return postage is paid by the Customer. Earrings are excluded for hygiene unless faulty.

Australian Consumer Law

Consumer-guarantee remedies for faulty or misdescribed jewellery pieces remain available and are not restricted by this change-of-mind policy.

[ELIZABETH: confirm return contact email, return address, and process before launch.]